Q & A

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Normal lead time is about 25 working days .Ending delivery schedule depends on the quantity and items you booked .You can contact us for learing more details : sales@weldinghelmetsupply.com

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Yes ,of course . As one of the largest industry products manufacturer in North of China mainland ,We are able to serve you our free samples for your test:
a. You need to pay as quantities more than 3 pieces of samples ,our sales will tell you in advance.
b. Freight collected ,you can ask for your sales to draw back freight while you place order.

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It depends on your area ,we used FedEx/DHL/TNT/EMS/UPS bulk service, it had 40–45% discount as normal UPS express service.

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Yes ,you can .We are one of the pioneers who are able to serve various packing solutions(Professional OEM packing service) in earlier time.

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Yes , you can . You could email us your area ,then we will notify where and who you can contact.

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Acturally, payment would be preferred: Normally we choose in T/T, usually is 30% deposit and pay the balance before shipment.L/C, Western Union is fine.

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Yes ,we do . It not only depends on your order quantity ,but also the items you booked.

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In our factory ,every piece and set of product are 100% inspected before packing . Every batch of products had corresponding production numbers,once there will be a complain ,we could response and check it immediately .Every piece and set of product are checked by QC.Definitely speaking, once complain comes out, we handle like this :
a.We request you offer goods dispatch you receive ,and other proofs ,like goods pictures etc.
b.Cfm receipt your goods dispatch,then will compare with our counter sampels recorded from our production department .FYI:We will mark every carton in numbers
c.Cfm the quality the same or not ,then explain you the reasons
d.Offer complain solutions:
1.Supplement extra quantity goods in free by sea shipment in your half cost
2.Discount in the next order

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a.We are China Leading manufacturer.We are confident that with our experience in Circuit breaker,Transformer,Relay,Substation,Stablizer etc. Quick delivery time, excellent quality and comprehensive superior service we can give our customers complete satisfaction.
b100% QC inspection before shipping.
c.For large order, engineer can be sent to your country for on-site mainternace instructions.
d.OEM is available.